Payment posting requires specialized knowledge and training. Does your in-house staff know how to accurately read EOBs and payer rejections codes?
Unqualified or under-trained staff can lead to frequent errors during payment posting, which can flood practices with patient calls to resolve their queries. Payment posting boosts productivity by automatically posting electronic insurance payments, and thus streamlining the manual payment posting process.
PracticeForces encourages continuous employee education, through:
If your write-offs or payments are not applied correctly, they can cost your practice millions of dollars. The payment posting function, or the lack thereof, can financially make or break your practice.