What should you ask while shopping for a billing company?

Ü  What are the AR Benchmarks company follow?

Ü  Check 2 or 3 existing references. Talk to the staff that is actually using the service?

Ü  Check the previous reports for different specialties?

Ü  See online demo of the software and services?

Ü  Ask as many questions you have and see how the billing company addresses your biggest challenge?

Ü  Who is responsible for keeping my server operating software up to date?

Ü  What hardware will I need to own, operate, and maintain in my office?

Ü  Who will perform backups of my data?

Ü  What will I need to properly secure my data?

Ü  Can I access my data from other locations?

Ü  Do I have additional expense for all of my staff to access the system simultaneously?

Ü  How many customers are using the system I am considering?

Ü  Are electronic claims included in the pricing or do I have to pay an additional fee?

Ü  Is the electronic claims pricing based upon an unlimited program or a per claim program?

Ü  How long does it take to be live on the system once I make my decision?